Request for
Disconnection Form |
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You need to give us at least
two working days to be assured of having your
meter read and your service disconnected on the day you want.
If another person has signed an application for service
at your location, the meter will not be turned off.
If you wish
to end service -- and you are not transferring service to
another location -- send us a fax, an email, or a note with the
following information:
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Print
or type your name, the account number, and service
location.
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The
date you want service to be discontinued in your name.
Note that disconnection can occur if a
responsible party has not applied for service.
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Your
forwarding address, so that the closing bill and deposit
refund, if due, can be sent.
Note:
We do not disconnect services on Fridays, weekends, and
on the business day before a holiday.
Requests that involve these days will be covered on the
first available business day.
Your closing
bill will usually be mailed within a couple weeks after your
meter was read and turned off.
We have 30 days from the date your responsibility for the
account ends to issue refund checks or unused portions of
service deposits.
Email to
service@aelp.com
Fax to (907)
780-3571
Use our
drop boxes
or come into
our office.
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