A Levelized Payment Option offers customers a way to use the summer smaller bills to develop a credit toward the upcoming winter bills.  Customers interested in paying an equal amount each month should call us in April or May to set up this option.  Accounts with past due balances do not qualify. 

Pay by phone/internet -- Electronic checking, credit, debit and ATM card payments can be made through our secure website and by calling the vendor direct.  Our options currently include:  

eCheck:  This option allows you to send a check or savings account payment from your computer.  Click on the homepage eCheck icon or navigate from the "My Account" link.  From there you'll need your password to proceed, or you can have one assigned to you that will be sent via regular mail.  Once you're in the eCheck section, simply enter your bank account information and the amount of your payment.  Your payment will be processed the following bank/AEL&P business day.  There is no fee for this service.  AEL&P Holidays

The SpeedPay Payment Service:  This option is available if you wish to pay using VISA, MasterCharge, Discover, debit or ATM card.  The SpeedPay service is not affiliated with AEL&P.  A convenience fee of $5.95 is charged for each transaction up to  $500.  This SpeedPay fee shows as a separate transaction on your bankcard or bank statement.  AEL&P cannot waive this fee.  Payments made by 2 p.m. are posted to your account the next business day.  

Payments by Phone:  The SpeedPay service can be reached toll free at 1-866-734-4358.  You may use VISA, MasterCharge, Discover, debit, ATM, checking and some savings accounts.  Have your AEL&P account number and banking or bank card account information ready.  You will follow prompts to make your payment.  For more information go to SpeedPay frequently asked questions.

Do you need a special arrangement?  Call us if you are ever in a situation where you are having trouble paying your bill and need to make a Special Arrangement.   As long as you maintain the payment plans we set up with you, we will extend reasonable credit.  Call us at 907-780-2222 if you need to talk to us.  If a payment agreement is written, it is your responsibility to make the scheduled payments. 

Missed payments can lead to issuance of a Shut-off Notice and potential disconnection where the account balance is either delinquent or a deposit is outstanding.  Commercial customers, please note that payment agreements are only offered at AEL&P’s discretion.