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We have
Payment Locations all over Juneau. You may
place your checks either in the mail or in our
drop boxes located at Juneau A & P, at Super Bear, or in the
overnight drop at our drive-thru.
We also take payments between 7:30 a.m. and 5:30 p.m. at our Lemon Creek
office and drive-thru.
The
Easy Pay option authorizes
AEL&P to automatically debit your checking account monthly for the amount of
your bill. You choose the payment date. For more information on
this option, and for an authorization form …
Click here.
A
Levelized Payment Option offers
customers a way to use the summer smaller bills to develop a credit toward
the upcoming winter bills. Customers interested in paying an equal amount each month
should call us in April or May to set up this option. Accounts with
past due balances do not qualify.
ONLINE OR TELEPHONE PAYMENTS
Electronic
checking, credit, debit and ATM card payments can be made through our
secure website and by calling the vendor direct. Our options
currently include:
eCheck: This
option allows you to send a check or savings account payment from your
computer. You'll need your password to proceed, or you can have one
assigned to you that will be sent via regular mail. Once you're in the
eCheck section, simply enter your bank account information and the amount of
your payment. Your payment will be processed the following bank/AEL&P
business day. There is no fee for this service.
AEL&P holidays
SpeedPay:
This option is available if you wish to pay using VISA, MasterCharge,
Discover, debit or ATM card. The SpeedPay service is not affiliated
with AEL&P. A convenience fee of $5.95 is charged for each transaction
up to $500. This SpeedPay fee shows as a separate transaction on your
bankcard or bank statement. AEL&P cannot waive this fee.
Payments made by 2 p.m. are posted to your account the next business day.
Payments
by Phone:
The SpeedPay service can be reached toll free
at 1-866-734-4358. You may use VISA,
MasterCharge, Discover, debit, ATM, checking and some savings accounts.
Have your AEL&P account number and banking or bank card account information
ready. You will follow prompts to make your payment. For more
information go to
SpeedPay FAQs.
Do you need a
special arrangement?
Call us if you are ever in a
situation where you are having trouble paying your bill and need to make a
Special Arrangement.
As long as you maintain the payment plans we set up with you, we will extend
reasonable credit. Call us at 907-780-2222
if you need to talk to us. If a payment agreement
is written, it is your responsibility to make the scheduled payments.
Missed payments can lead to issuance of a
Shut-off Notice and potential disconnection where the
account balance is either delinquent or a deposit is outstanding.
Commercial customers, please note that payment agreements are only offered
at AEL&P’s discretion.
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