Beware the phone scam
Fraud is sadly a fact of modern life. The same electronic
conveniences that we use everyday to conduct our lives are also being used
by thieves to gain access into personal bank accounts, etc.
As an example, some of our customers
have recently received telephone calls from a person pretending to be from AEL&P. In each case, this person
attempts to get
payment, account and personal information from the customer.
To confirm a fraudulent
call, simply ask the caller for the following information found on your
bill (DO NOT provide any of this information to the
Service Location #
A fraudulent caller will
not have this information.
To report a fraudulent
caller, call the Juneau Police Department at (907) 586-0600, and AEL&P
at (907) 780-2222. Remember: Never give out payment, account or personal information
over the phone.
FBI Fraud website