A security deposit
is required until your payment history shows that for one year
of service, you have not been past due in payment more than
twice and have not had more than one payment delinquency in the
last six months. No more than two months estimated average
monthly bill for your service location or the average monthly
bill of the customer class will be required.
You can provide a letter of credit from the
electric utility which last provided comparable service, stating
that you had a good credit rating. If the letter of credit
cannot be provided at the time of the application for service, a
deposit will be required until a favorable letter is received.
The deposit will then be applied to your account.
A security deposit may be waived if you have
established service with AEL&P during the past two years, do not
currently have a deposit and have not been delinquent in payment
during the last 12 months.
If your account is subject to a Notice of Scheduled
Disconnection, your account will be billed an amount,
not to exceed the maximum deposit allowed. The deposit will be
due immediately as a condition of continued service.
Returning your deposit
The deposit, and any accrued interest, will be credited to your
account if the above requirements for good credit are met and
your account is not past due at the time of review. Should you
close your account, your deposit will be applied to your final
bill. If you are to receive a refund, it shall be paid within 30
days of closing. If you are transferring service to a new
location, the deposit may be transferable.