COVID Financial Hardship Forms

Non-Payment Disconnections Resume 10/1

August 31 update

AEL&P customers experiencing a COVID-related financial hardship that affects their ability to pay their electric bill must complete a COVID financial hardship form and return it to AELP to avoid an interruption in electric service. Customers can contact our credit department at credit@aelp.com or 907-463-6305 for more information and to complete the necessary form.

Effective October 1, AEL&P will resume non-payment disconnection of customers with past due balances who have not provided a completed COVID financial hardship form to AEL&P.

Financial Hardship forms:

  • Residential Financial Hardship Form: (PDF)
  • Commercial Financial Hardship Form: (PDF)

If you have questions on the financial hardship forms above contact Shelah, our credit counselor at credit@aelp.com or 907-463-6305.

http://rca.alaska.gov/RCAWeb/Documents/Covid-19/SB0241F.pdf

 

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