Call 463.6305 for help paying your bill due to COVID
Extension cords are intended to be temporary and should not be used as permanent household wiring. Do not run cords under carpets or rugs and do not tack or nail cords to walls or floors.
Power lines can be deadly. Never touch downed power lines! Immediately call 911 if you see lines down, or AEL&P at 780.2222 or our after-hours number at 586-AELP.
Keep away from downed or sagging power lines. If possible to do so safely, keep people and pets away from downed or sagging lines.
Always keep a minimum of 30 feet away from any downed or sagging power line.
If your vehicle comes into contact with a downed line, STAY IN THE VEHICLE until utility personnel arrive. Do not attempt to exit vehicle unless it is absolutely necessary for survival.
If you must exit the vehicle, do NOT touch the vehicle and the ground at the same time. Stand on the edge of the door frame and jump with both feet away from the vehicle without touching any part of the vehicle. Continue to hop away with both feet in small jumps until at least 30 feet from the power line.
Check cords for any fraying or cracking. Damaged cords should be replaced. Never overload electric outlets.
You should always keep electric appliances and tools away from water. Never touch or unplug an appliance that has fallen into water! If this occurs, immediately turn the power off at the breaker before unplugging an appliance or removing it from the water.
Never put anything other than an electrical plug into an outlet. Outlet covers or caps should be used to protect young children.
Your home’s electrical system should be maintained and keep in good condition. A licensed electrical contractor should be contacted if you have flickering lights, sparks, non-functioning outlets, or need wiring upgrades or repairs.
Always beware of overhead lines when using ladders, working on roofs, trimming trees, operating heavy machinery, or carrying long tools or loads. Toys such as kites, model airplanes, and metallic balloons should always be used away from power lines.
Keep ladders and equipment a minimum of 20 feet away from power lines.
AEL&P offers training for contractors, police and fire departments, and customers who are interested in electrical awareness and preparedness. Contact our Lemon Creek Office Headquarters to find out more.
We provide in school education to students to keep them safe around electricity. There are many misconceptions about electricity and how to be safe around electricity. In order to illustrate and educate about the dangers of electricity, AELP takes a miniature powerline display into schools to teach kids about electricity and how to be safe around electrical equipment and power lines. To learn more or to schedule an in school demonstration please give Alec Mesdag a call at 463.6303
Be prepared and know what you need in case of an outage. Place these items in a storage bin and ensure it’s easily accessible in the event of an emergency.
Never enter or play around electrical equipment or substations. If an object or toy enters a substation or ends up on any of our electrical equipment never attempt to retrieve it yourself, call 780.2222 for assistance.
According to the National Fire Protection Association space heaters are responsible for 32% of house fires.
Locator Hotline: 907.586.1333. Each year customers and contractors pay thousands of dollars to repair power lines that are damaged by careless digging. Call the utility locator hotline before you dig. One call could save you money, prevent an outage or a serious accident.
If you choose to dig without a locate from each utility, you may be held liable for the cost of any repair, injury, or death that results from damage caused by digging into underground equipment.
Planting trees under power lines or near utility equipment can be dangerous and cause problems as they grow. Be aware of power lines and equipment while landscaping.